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The Kailo™ and Flex™ will work for you as long as the gold pattern on the one side is still there. That gold is the slurry with the capacitors in it. Your Kailo™ or Flex™ can get wrinkled and crinkled but if the slurry is still there, it can still relieve your pain.
Here are the step-by-step instructions to use our adhesives:
Kailo and Flex are made to work locally and focus on one area of pain at a time. However, you can wear more than one at a time. Almost everyone can wear 2 and many people can wear 3. We have had a few customers that wear more. There is however a definite threshold that varies from person to person, where adding one more patch decreases the effectiveness of the others. The best bet is to add one at a time, find a good placement and then as you add each additional one, evaluate if the first ones placed have decreased in their effectiveness at all.
Yes, you may shower with your Kailo™ or Flex™ on. Always be aware that the adhesive may become loose when it gets wet.
We’re based in the heart of Silicon Slopes, Utah. Kailo is designed, engineered, and manufactured in Utah — the birthplace of television, the artificial heart, electric traffic lights, and Frisbee. We’re proud to be part of the innovative, hard-working, and kind culture of the Beehive State.
The Kailo is built to last 1 year, which saves you money long term. If you purchase one patch, that equals to about $8/month. It is also made out of more expensive materials with costlier processes.
The KAILO PAIN PATCH is made with a PET thermoset plastic base, a layer of the Kailo slurry, and a protective PVC coating. The Kailo slurry is made with copper, silver, silicon, and other naturally occurring elements.
The FLEX PAIN PATCH is made with a polyethylene base and a layer of the Kailo slurry. The Kailo slurry on the Flex patch is made with copper, silver, silicon, and other naturally occurring elements.
No. Everything that is in the patches is considered inert and will not interact chemically with the body. The patch only interacts electrically with the body
The patches can be worn all day every day as long as your skin isn’t negatively affected by limited access to the air. We recommend removing the patch for a period of time each day to allow the skin to breath. Some skin becomes sensitive over time to the adhesives used to attach the patches to the skin. Be cautious if you notice this happening and try alternative medical tapes that you can find at your pharmacy or drug-store.
The Kailo™ and Flex™ do not have a battery and it doesn’t plug in. The electrical energy of your own body keeps the micro capacitors in The Kailo™ and Flex™ charged and ready to use.
The Kailo Technology is made up of elements that are used in electronic applications. Some of them include copper, silver, and silicon. In our patches, microscopic particles of those elements are arranged in a special, patented way that is efficient at absorbing electrical energy. That act of absorption is what makes the patch work. This is the reason you may feel a warming sensation when the patch is in the right place on your body.
Our nervous system acts and reacts by sending signals to and from different parts of the body. When you feel pain for any reason, it is because of the messages being sent along the nervous system. When those messages are created and sent, energy is produced and causes electrical reactions. The signals of your nervous system can be influenced by chemicals (like drugs) and by electric fields (like magnets or TENS units). The Kailo technology was initially created to work as an antenna and was accidentally discovered to help reduce the sensation of pain. Because of this, we theorize that the Kailo technology influences the nervous system with electric fields. When people who wear our patches feel a reduction in pain, it is because they have discovered a location on their body where the patch is influencing the electrical reactions that are causing the sensation of pain.
Kailo is far more than just a business for us, it’s changed thousands of lives already. We offer a no-hassle, 100% money-back guarantee.
If your Flex pain patch isn’t working for you within 30 days, we’ll gladly take it back.
If your Kailo pain patch isn’t working for you, contact us within 90 days.
(Subscriptions are not eligible for returns)
Before returning The Flex, we would love a chance to make sure you’ve found the correct placement. Over 90% of our customers have found an increase in comfort. Our goal is to help everyone get relief. Please contact us at support@gokailo.com. For specifics on our return policy, please click here.
Kailo™ has proven to be very capable. Please contact us at support@gokailo.com to learn what experiences we have had with specific conditions.
We do not recommend that individuals who are pregnant use Kailo™.
A very small number of users (as low as 2 in 10,000) have reported minor nausea and light-headedness while using the patches
Many users of the patch can feel a slight tingling at the location of the patch or can feel the patch warm up very slightly when wearing it
If you’re taking medications, the patches do not transfer any chemicals into the body so it is impossible for them to interact with medications, however, we recommend that if there is any question about whether you are sensitive to small electrical or magnetic fields you should ask your doctor if you should use the patches. We recommend that people who wear pacemakers and people who are pregnant should not wear the patches. We also have lower success rates with people who are significantly overweight. The patches need to be located as near as possible to the nerves they are influencing.
We have customers who have cancer who use the patches for pain relief. However, we have no studies related to how patches interact during any types of irradiative treatments. Remove the patches if you are undergoing chemotherapy or radiation therapy.
Remove the patches if you have an MRI or CT scan.
Yes! We love sharing Kailo™ with the world. We have shipped to over 140 countries. If you are visiting us from outside of USA, click here to order.
Copyright © 2023 Kailo Labs LLC. All rights reserved. Kailo™, The K™ Emblem, and The Future of Pain Relief™ are trademarks of Kailo Labs LLC. Kailo is protected by U.S. Patents. Kailo licenses technology from nCAP technologies.
Kailo is far more than just a business for us. If you need to reach us for any reason, please email support@gokailo.com. A live agent can answer questions about our company, our products, placement help for your specific pain, and order-and-return information.
No time to read the full trial results? We have you covered with a brief outline of the trial and its outcome. The study was administered by Clarity Science LLC, a respected international scientific research company, and led by Dr. Jeffrey Gudin, the principal investigator.
The clinical trial results represent the outcomes from the PREVENT study. PREVENT is an IRB-approved, minimal-risk, observational trial.
The trial evaluated a group of 66 patients with mild, moderate, and severe pain and neuropathic, musculoskeletal, and arthritic conditions. Their changes in pain severity, medication usage, pain interference, and side effects were closely monitored and evaluated.
TRUST KAILO
We hope you will be happy with your purchase. If for any reason you are not satisfied, we hope to make it right. Please review our return policy below, select a preferred method of contact and we’ll do our very best to accommodate your return.
Reducing pain is your first priority and it is also ours. We have designed our return policy to promote that.
These are our return policy best practices:
First Step: Contact our customer service team at support@gokailo.com and let them know that you’d like to return your products.
Second Step: Our customer service team member will ask you some questions about your efforts to reduce pain using our patches. Please work with us through this process because we want to give you the best opportunity possible to eliminate your pain. They will ask you:
Third Step: Our customer service team will send you a return authorization form. If you are returning The Element patch and live in the U.S., our customer service team will also provide you a prepaid envelope to return the product.
Fourth Step: Mail your product(s) to the address on the return authorization form within 2 weeks from the time we email you the return authorization form. See the detail below about return policy lengths by product and what should be returned.
Fifth Step: Our returns team will receive your return, compare it to what you purchased, and refund you according to what you returned. Once returned products are received, refunds are issued within 3-5 business days to the credit card that was used to make the purchase.
Return Policy Length: Contact Us Within 30 days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 30 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return/Exchange Policy Length: Contact Us Within 30 days
What should be returned:
Please email us at the link below and include your name and order number for questions about a previous purchase.
