Frequently Asked Questions
Are these patches reusable?
The Kailo™ will work for you as long as the gold pattern on the one side is still there. That gold is the slurry with the capacitors in it. Your Kailo™ can get wrinkled and crinkled but if the slurry is still there, it can still relieve your pain. It will normally last 365 days or a bit more with proper care.
How do I use the adhesive with The Kailo™ and which side goes towards my skin?
Here are the step-by-step instructions to use our adhesives:
- Align the adhesive (print side down) with the back of your Kailo patch.
- Holding one end down, remove half of the adhesive backing as you adhere it to the Kailo patch.
- Peel the second half of the adhesive backing and finish applying it to Kailo.
- Now, you can store your Kailo for future use since the outside is not yet sticky.
- When you are ready to use your pain patch, peel off the clear adhesive backing from Kailo and apply it to your body!
Can you wear more than one Kailo™ at a time?
Kailo™ works locally so it can only focus on one area of pain at a time, however, you can wear more than one Flex at a time. Almost everyone can wear 2 and many people can wear 3. We have had a few customers that wear more. There is however a definite threshold that varies from person to person, where adding one more Kailo decreases the effectiveness of the others. The best bet is to add one at a time, find a good placement and then as you add each additional one, evaluate if the first ones placed have decreased in their effectiveness at all.
Is The Kailo™ Pain Patch waterproof?
Yes, you may shower with your Kailo™ on. Always be aware that the adhesive may become loose when it gets wet.
Where is Kailo located?
We’re based in the heart of Silicon Slopes, Utah. Kailo is designed, engineered, and manufactured in Utah — the birthplace of television, the artificial heart, electric traffic lights, and Frisbee. We’re proud to be part of the innovative, hard-working, and kind culture of the Beehive State.
Why does the Kailo cost more than other pain patches?
The Kailo is built to last 1 year, which saves you money long term. If you purchase one patch, that equals to about $8/month. It is also made out of more expensive materials with costlier processes.
What are the patches made of?
The Kailo patch is made of the following materials:
- PET Plastic (Used in common products like soda bottles and water bottles)
- Raw electrically conductive elements like Copper and Silver
- Raw electrically semi-conductive elements like Silicon
- PVC plastic (Used in common products like wall and floor coverings)
Are there harmful materials in the patches?
No. Everything that is in the patches is considered inert and will not interact chemically with the body. The patch only interacts electrically with the body
How long can I wear the patches?
The patches can be worn all day every day as long as your skin isn’t negatively affected by limited access to the air. We recommend removing the patch for a period of time each day to allow the skin to breath. Some skin becomes sensitive over time to the adhesives used to attach the patches to the skin. Be cautious if you notice this happening and try alternative medical tapes that you can find at your pharmacy or drug-store.
Do you plug them in? Is there a battery?
The Kailo™ does not have a battery and it doesn’t plug in. The electrical energy of your own body keeps the micro capacitors in The Kailo™ charged and ready to use.
What makes the patches work?
The conducting and semi-conducting elements in the patches create capacitors. Capacitors are sandwich-like structures that store electrical charges. When you place the patches in the correct places along your nervous system, we believe that the capacitors in the patches influence the electrical charges and signals that are being transmitted.
How does the patch interact with my nervous system?
Your nervous system is an electrical system. You have your own set of electrical wiring in your body, just like in your house. Wires in your house have currents inside of them. When you place the patches in the correct places along your nervous system, we believe that the capacitors in the patches interact with the electrical currents in your nerves and influence the signals that are being transmitted. The way the patch works is a lot like how a magnet interacts with another magnet. If the magnets are close enough together, they feel each others’ influence. If the patch is close enough to the charges in your nervous system, it can influence them.
What if The Kailo™ doesn't work for me?
Kailo is far more than just a business for us, it’s changed thousands of lives already. We offer a no-hassle, 100% money-back guarantee. If your Kailo™ pain patch isn’t working for you within 90 days, we’ll gladly take it back. Before returning The Kailo™, we would love a chance to make sure you’ve found the correct placement. Over 90% of our customers have found an increase in comfort. Our goal is to help everyone get relief. Please contact us at support@gokailo.com. For specifics on our return policy, please click here.
Will Kailo™ help with my specific ailment?
Kailo™ has proven to be very capable. Please contact us at support@gokailo.com to learn what experiences we have had with specific conditions.
Can you wear a Kailo™ if you are pregnant?
We do not recommend that individuals who are pregnant use Kailo™.
Are there any side effects to wearing the patches?
A very small number of users (as low as 2 in 10,000) have reported minor nausea and light-headedness while using the patches
Many users of the patch can feel a slight tingling at the location of the patch or can feel the patch warm up very slightly when wearing it
Who should not use the pain patches?
If you’re taking medications, the patches do not transfer any chemicals into the body so it is impossible for them to interact with medications, however, we recommend that if there is any question about whether you are sensitive to small electrical or magnetic fields you should ask your doctor if you should use the patches. We recommend that people who wear pacemakers and people who are pregnant should not wear the patches. We also have lower success rates with people who are significantly overweight. The patches need to be located as near as possible to the nerves they are influencing.
We have customers who have cancer who use the patches for pain relief. However, we have no studies related to how patches interact during any types of irradiative treatments. Remove the patches if you are undergoing chemotherapy or radiation therapy.
Remove the patches if you have an MRI or CT scan.
Do you ship internationally?
Yes! We love sharing Kailo™ with the world. We have shipped to over 140 countries. If you are visiting us from outside of USA, click here to order.